Power outage - brewbit not responding

alohaajk 2014-08-18 14:41:29 UTC #1

So we had a bad storm come through that caused a power outage. When the power came back on my brewbit display no longer responds. It is reading the correct temperature from the probe & appears to updating (at least on the device). I cannot get any response from the brewbit device touchscreen, though; it is completely locked up. Any ideas on how to fix? As of right now, my brewbit is simply a fancy thermometer......

Vinie 2014-08-18 15:05:43 UTC #2

Perform a reset. To do this, unplug the device. Now touch anywhere on the screen and plug it back in. Continue touching the screen for around 30 seconds and it will give you two options. Select the option to perform a factory reset. You will need to update again and add your WiFi information back in and possibly re-associate the device with your account. A bit of a pain... but at least it'll get it going for you again.

alohaajk 2014-08-18 15:21:37 UTC #3

Awesome. I tried the reset, but my guess is I wasn't touching the screen for long enough. I held it for longer & this seems to have worked splendidly.

Vinie 2014-08-18 15:38:40 UTC #4

Good to hear. This issue occurred a few times between my two Model Ts but has not occurred since updating to the latest update on the Unstable channel. I'm not sure if the latest update resolves the problem or if it's just a coincidence...