Cannot connect w/ Account Dashboard

alohaajk 2015-08-13 12:47:22 UTC #1

I cannot seem to get my Model T re-connected w/ my Account. I am have gone ahead & deleted the device & then re-paired it. Every time I update the firmware on the device from 1.0-most current, I cannot make that account connection any longer.

Any thoughts on what I am doing wrong?

truckmann 2015-08-20 02:46:52 UTC #2

I now cannot re-connect either. It's just stuck on "connecting to server" I've tried deleting the device to re-add it which has worked in the past but now I'm not getting a token to come up to attempt to re-add it. I suspect it's a problem with what ever they did moving to a new server to save hosting costs. I see a dim future for the brewbit.

truckmann 2015-08-21 19:53:35 UTC #3

I left it unplugged overnight and was able to get to reconnect.

alohaajk 2015-10-06 13:42:46 UTC #4

I tried leaving mine unplugged for nearly a week (sadly didn't have any thing to ferment during aforementioned timeframe!). Still no luck linking the device w/ the website. I can use the the device as a standalone temp controller, but really would like the website/Dashboard controller. I currently have no way to add a Session. I just have to manually plug in the temps I want. I've tried emailing support, but have yet to receive a reply (that was over a month ago).

truckmann 2015-10-06 14:57:42 UTC #5

Did you try to unregister the device and reregister it?